Cancellation and Refund Policy
At Master Makeup Studio & Academy, we aim to deliver exceptional services to our clients. Below are the terms regarding cancellations and refunds:
1. Cancellations:
- Cancellations must be made within 24 hours of booking confirmation.
- After this period, cancellation requests may not be eligible for a refund.
2. Refunds:
- Refunds are processed within 7-10 business days for eligible cancellations.
- Certain services, such as personalized or last-minute bookings, may not be refundable.
3. Non-Refundable Items:
Products, vouchers, or special packages marked as non-refundable during purchase cannot be refunded under any circumstances.
4. Process for Refunds:
To request a refund, please email us at masteracademy.bgm@gmail.com
with your order details. Our team will review your request and respond promptly.